Shipping policy
Shipping Policy – Zali.K
Processing Time
Orders are processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email as soon as your package is shipped.
Shipping Options & Estimated Delivery Times
We deliver worldwide using trusted carriers (e.g., DHL, Thailand Post).
Estimated delivery times:
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Thailand: 1–3 business days
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Asia: 3–7 business days
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Europe & North America: 5–10 business days
Delivery times may vary depending on your destination and local customs.
Shipping Fees
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Thailand:
– Free shipping for orders over 1,000 THB
– 60 THB flat rate for orders below this amount -
Asia:
– Flat rate based on destination, displayed at checkout -
Europe & USA:
– Free shipping for orders over 100 €
– Below this amount, shipping fees are calculated at checkout
Customs Duties & Import Taxes
Most orders to Europe and the United States are not subject to customs duties.
If any taxes or duties apply, we cover these charges for orders over 100 €.
For all other destinations, customs fees may vary and are the customer’s responsibility.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. If your package appears to be lost or undelivered, please contact us at info@zali-k.com — we’ll be happy to assist you.